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Whether guests are participating in one of the interactive animal programs or just observing, a visit to our beautiful island alone is worth it. Surrounded by turquoise blue water on all sides and covered with thousands of native coconut trees, lush landscaping and a natural lagoon, Blue Lagoon Island is an extraordinary private island that offers guests a glimpse of an untouched paradise. There is no other facility in the world that offers the same experience. It also provides our marine mammals with an unmatched, all-natural ocean habitat.
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 Rules and Restrictions for Dolphin Swim Program
- Guests ages 6 to 12 must be accompanied (in the water) by a responsible, paying adult with a ticket for the swim. Parent or guardian must be at least 18 years of age.
- Guests ages 13 to 17 must be accompanied by an adult (with any paid ticket) to sign the liability waiver.
- Guests must have the ability to go up and down ladders to access platform.
- Pregnant women are not allowed in swim program.
- Guests age 5 or younger are not allowed in swim program & may observe for free if attended on the dock by a responsible parent or guardian with an observer ticket.
General Restrictions
- Vouchers purchased from tour companies must be redeemed at the time of check-in to be valid.
- No refunds will be issued for cancellations made less than 24-hours prior to the reserved program. Groups may require a longer cancellation period depending on size.
- No refunds will be issued for guests that do not meet the program requirements for age, physical fitness, maternity reasons or who violate company policies.
- We go rain or shine! No refunds for bad weather unless Dolphin Encounters cancels the excursion.
- Dolphin Encounters reserves the right, under certain circumstances, to omit specific behaviors or interactions from the program.
- Alcoholic beverages are not allowed on the property.
- We will provide full assistance for manual wheelchairs including providing wheelchair access into the water (with our waterproof chair) for the Dolphin Encounter program. For boating purposes, motorized powerchairs and non-collapsible wheelchairs are not allowed on our boats.
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